imjili Terms & Conditions

01 Acceptance of Terms

1.1 These Terms & Conditions govern your access to and use of the imjili online gaming platform, including all associated games, features, promotions, payment services, and customer support channels.

1.2 By completing the imjili registration process and clicking to confirm your acceptance, you enter into a legally binding agreement with imjili. This agreement becomes effective on the date of registration and remains in force until your account is closed by either party.

1.3 imjili reserves the right to amend these Terms at any time. Amendments will be communicated to registered players via the email address on file or through a prominent notice on the platform. Continued use of the imjili platform following notification of an amendment constitutes acceptance of the revised Terms.

1.4 These Terms should be read in conjunction with imjili's Privacy Policy and any game-specific or promotion-specific terms that may apply from time to time .

02 Eligibility

2.1 The imjili platform is available exclusively to individuals who meet all of the following eligibility criteria:

• Age: You must be at least 21 years of age. This requirement is set in accordance with PAGCOR regulations governing online gambling in the Philippines. imjili strictly enforces this requirement and conducts age verification as part of its KYC process.
• Jurisdiction: You must be physically located in a jurisdiction where online gambling is not prohibited by applicable law at the time of play.
• Legal capacity: You must have full legal capacity to enter into a binding contract under the laws of your jurisdiction.
• Not self-excluded: You must not be subject to any self-exclusion order, cooling-off period, or account restriction imposed by imjili or any other gaming platform.
• Not a problem gambler: You must not be aware that you have a gambling problem that would make participation in online gambling harmful to you or those who depend on you financially.

2.2 imjili employees, contractors, directors, officers, and their immediate family members are not permitted to hold player accounts or participate in any promotions on the imjili platform.

2.3 imjili reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory proof within the specified timeframe may result in account suspension and withdrawal restrictions.

03 Account Registration & Security

3.1 Registration Requirements

To register an imjili account, you must provide accurate, complete, and current information including your legal full name, date of birth, valid email address, and Philippine mobile number. You must not register using a pseudonym, fictitious identity, or another person's details.

3.2 One Account Policy

Each natural person is permitted to hold only one imjili account. Duplicate accounts — whether created intentionally or inadvertently — are a breach of these Terms. imjili will close all duplicate accounts upon detection. Any balances held in duplicate accounts may be forfeited, and any winnings generated through duplicate account play may be voided.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your imjili login credentials. You must not share your username, password, or one-time PIN (OTP) with any third party. imjili will never ask for your password via email, live chat, or any other communication channel. You must notify imjili's support team immediately if you suspect unauthorised access to your account.

3.4 KYC Verification

imjili is required to conduct Know Your Customer (KYC) verification in accordance with applicable anti-money laundering regulations. You may be required to submit one or more of the following documents:

• A valid Philippine government-issued photo ID (e.g., SSS card, PhilHealth ID, driver's licence, passport, UMID, or Voter's ID)
• Proof of residential address dated within the last three months (e.g., utility bill, bank statement, or barangay certificate)
• Proof of the payment method used for deposits (e.g., a screenshot of your GCash or PayMaya account showing your registered name and number)
• A selfie holding your ID, as requested by the imjili verification team

imjili reserves the right to withhold withdrawal processing until KYC verification is satisfactorily completed.

04 Deposits & Withdrawals

4.1 Accepted Payment Methods

imjili accepts deposits and processes withdrawals through the following Philippine payment channels: GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are denominated in Philippine Peso (₱). imjili does not accept deposits in cryptocurrency or through payment methods not listed in your account's cashier section.

4.2 Deposit Processing

Deposits via GCash and PayMaya are typically credited to your imjili account within 60 seconds of payment confirmation. Bank transfer deposits are subject to the processing times of the sending institution and may take up to one business day to be credited. imjili does not charge deposit fees; however, your payment provider may apply their own transaction fees.

4.3 Withdrawal Processing

Withdrawal requests are subject to the following conditions:

• Your account must be fully KYC-verified before any withdrawal can be processed.
• Any active wagering requirements attached to bonus funds must be met before those funds are eligible for withdrawal.
• Withdrawals must be made to the same payment method used for the corresponding deposit, where technically possible.
• GCash and PayMaya withdrawals are typically processed within 5 minutes of approval. Bank transfers are processed within the same business day, subject to banking hours.
• imjili reserves the right to conduct additional security checks on any withdrawal request, which may extend processing times. Players will be notified if such a review is initiated.

4.4 Minimum and Maximum Transactions

Minimum deposit and withdrawal amounts are displayed in the imjili cashier at the time of transaction. These limits may vary by payment method and are subject to change. Maximum transaction limits may also apply and will be communicated through the platform or upon account review.

05 Bonuses & Promotions

5.1 General Bonus Terms

All bonuses, free spins, cashback offers, and other promotional incentives offered by imjili are subject to these general bonus terms and to any additional promotion-specific terms published alongside the offer. In the event of a conflict between these general terms and promotion-specific terms, the promotion-specific terms shall prevail.

5.2 Wagering Requirements

Bonus funds credited to your imjili account must be wagered a specified number of times (the "wagering requirement") before they may be withdrawn. The applicable wagering multiplier for each promotion is stated in the promotion's individual terms. Only wagers placed on qualifying games contribute toward wagering requirements — some games may contribute at a reduced rate or not at all, as specified per promotion.

5.3 Bonus Abuse

imjili employs automated and manual monitoring to detect bonus abuse. The following practices constitute bonus abuse and may result in forfeiture of the bonus and associated winnings, as well as account suspension:

• Creating multiple accounts to claim the same promotion more than once
• Using low-risk, mathematically optimal betting strategies specifically designed to exploit bonus terms rather than for genuine entertainment
• Coordinating with other players to collectively exploit a promotion
• Providing false information to qualify for a promotion

5.4 Bonus Expiry

Bonus funds and free spins that are not used within the validity period stated in the promotion's terms will automatically expire and be removed from your account. imjili does not reinstate expired bonuses.

06 Game Rules & Fair Play

6.1 All games available on the imjili platform are operated by licensed third-party game providers, including JILI Games. Each game is governed by its own game-specific rules, which are accessible within the game interface. Players are responsible for familiarising themselves with the rules of any game before wagering real money.

6.2 imjili's games use certified random number generators (RNGs) to ensure fair and unpredictable game outcomes. Live dealer games are operated in real time by trained croupiers and are subject to the same standards of fairness.

6.3 In the event of a malfunction, disconnection, or technical error during a game session, imjili reserves the right to void the affected round and refund the wager to the player's account. imjili's determination of the outcome in such circumstances is final.

6.4 Winnings generated through system errors, pricing errors, or game malfunctions are not valid and may be removed from your account. imjili will endeavour to notify affected players promptly.

07 Prohibited Conduct

The following conduct is strictly prohibited on the imjili platform. Any player found to be engaged in prohibited conduct may have their account immediately suspended, all balances forfeited, and the matter referred to the relevant regulatory or law enforcement authorities:

• Money laundering: Using imjili to deposit, layer, or integrate funds derived from illegal activity.
• Fraud: Using stolen, cloned, or unauthorised payment credentials; providing false identity documents; or exploiting technical vulnerabilities in the platform.
• Collusion: Coordinating with other players to gain an unfair advantage in any game, particularly poker or live dealer games.
• Automated play: Using bots, scripts, artificial intelligence tools, or any automated software to place wagers or interact with the platform without genuine human input.
• Chargebacks: Initiating a payment dispute or chargeback with your payment provider for a deposit that was legitimately processed by imjili.
• Underage gambling: Registering or attempting to use the platform while under the age of 21.
• Abusive behaviour: Directing abusive, threatening, or harassing language toward imjili staff or other players through any communication channel.

08 Intellectual Property

8.1 All content on the imjili platform — including but not limited to the imjili brand name, logo, website design, software, text, graphics, game interfaces, and promotional materials — is the intellectual property of imjili or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

8.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the imjili platform solely for personal, non-commercial entertainment purposes. You may not copy, reproduce, distribute, modify, create derivative works of, or commercially exploit any content from the imjili platform without prior written authorisation.

8.3 JILI Games content and related trademarks are the intellectual property of JILI Technology Corp. and are used by imjili under licence. Unauthorised use of JILI Games content is prohibited.

09 Privacy & Data Protection

9.1 imjili collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and should be read alongside this document.

9.2 By registering on imjili, you consent to the collection and processing of your personal data as described in the Privacy Policy, including data collected during KYC verification, transaction monitoring, and platform usage analytics.

9.3 imjili implements industry-standard security measures — including 256-bit SSL encryption, two-factor authentication, and secure data storage — to protect your personal and financial information.

9.4 imjili will not sell your personal data to third parties for marketing purposes. Data may be shared with regulatory authorities, payment processors, and licensed game providers where required for operational or compliance purposes, as detailed in the Privacy Policy.

10 Responsible Gaming

10.1 imjili is committed to promoting responsible gambling and takes its obligations in this area seriously. The following responsible gaming tools are available to all imjili account holders:

• Deposit limits: Set daily, weekly, or monthly deposit limits on your account.
• Loss limits: Cap the amount you can lose within a specified period.
• Session time reminders: Receive notifications after a specified duration of continuous play.
• Cooling-off period: Temporarily suspend your account for a defined period of between 24 hours and 6 weeks.
• Self-exclusion: Permanently or indefinitely close your account if you feel gambling is causing harm. Self-exclusion requests are processed by the imjili support team and take effect immediately.

10.2 imjili will honour all responsible gaming tool requests promptly. Requests to reduce limits or activate self-exclusion take effect immediately. Requests to increase limits or lift cooling-off periods are subject to a mandatory reflection period before taking effect.

10.3 Players who believe they may have a gambling problem are encouraged to seek independent support. PAGCOR operates responsible gaming resources and helplines for Filipino players. You may also visit our Responsible Gaming page for further guidance and resources.

10.4 imjili does not knowingly allow minors to gamble. Any account where the registered holder is found to be under the age of 21 will be immediately closed and all associated funds reviewed in accordance with applicable regulations.

11 Limitation of Liability

11.1 To the maximum extent permitted by applicable law, imjili shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the imjili platform — including but not limited to loss of profits, loss of data, or loss of goodwill.

11.2 imjili does not warrant that the platform will be available at all times without interruption. The platform is provided on an "as is" and "as available" basis. imjili undertakes commercially reasonable efforts to maintain platform availability but cannot guarantee uninterrupted access.

11.3 imjili's aggregate liability to you for any claim arising out of or in connection with these Terms shall not exceed the total net deposits made by you to your imjili account in the 30-day period immediately preceding the event giving rise to the claim.

11.4 Nothing in these Terms excludes or limits imjili's liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.

12 Account Suspension & Termination

12.1 You may close your imjili account at any time by contacting the support team. Upon closure, any remaining real-money balance (excluding locked bonus funds) will be refunded to your nominated payment method, subject to completion of any outstanding KYC verification.

12.2 imjili reserves the right to suspend or terminate any account at its sole discretion, with or without prior notice, if imjili reasonably believes that:

• You have breached any provision of these Terms & Conditions;
• Your account activity is associated with fraudulent, illegal, or prohibited conduct;
• Continued operation of your account poses a risk to imjili, other players, or third parties;
• You have provided false or misleading information during registration or verification;
• You are found to be under the age of 21.

12.3 Where an account is suspended or terminated due to a breach of these Terms, imjili reserves the right to withhold some or all of the balance in the account pending investigation. Where a breach is confirmed, imjili may forfeit any or all of the account balance in accordance with these Terms.

13 Amendments to These Terms

13.1 imjili reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, imjili will provide reasonable advance notice to registered players via email or a prominent on-platform notification.

13.2 The version of the Terms in force at the time of a relevant event or dispute shall govern that event or dispute, except where applicable law requires otherwise.

13.3 If you do not agree with any amendment to these Terms, you must stop using the imjili platform and close your account before the amendment takes effect. Continued use of the platform after the effective date of any amendment constitutes your acceptance of the amended Terms.

14 Governing Law & Dispute Resolution

14.1 These Terms & Conditions are governed by and construed in accordance with the laws and regulations applicable to online gaming in the Philippines, including the rules and guidelines issued by the Philippine Amusement and Gaming Corporation (PAGCOR).

14.2 In the event of a dispute between you and imjili arising out of or in connection with these Terms or your use of the platform, both parties agree to first attempt to resolve the dispute informally by contacting imjili's support team. The support team will endeavour to resolve complaints within 5 business days of receipt.

14.3 If a dispute cannot be resolved informally, it may be escalated to the relevant PAGCOR regulatory authority or submitted to binding arbitration in accordance with applicable Philippine arbitration rules. You retain the right to bring a complaint to the appropriate regulatory body at any time.

15 Contact Information

If you have questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the imjili platform, please contact the imjili support team: